Keep the evidence

Your request was received

Gather camera footage, Blueprint notices, HomeServe terms, city case numbers, contractor proposals, and property records for the follow up.

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Evidence, not decoration

Prepare the file before the follow-up

Recorded footage, utility case information, prior invoices, and written proposals make the next conversation more specific.

Start a new request
Sewer inspection equipment staged at a Columbus residence
A Columbus repair decision should begin with a recorded route, measured distance, and footage that can be reviewed.
Prepared homeowner file with phone, property key, camera media, and supporting documents
Keeping footage, invoices, utility case numbers, and written scopes together makes the follow-up faster and more specific.

Before approving work

Confirm provider identity, city license where required, camera evidence, program status, permit, repair limits, restoration, warranty, and final price.

Continue the decision

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